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Privacy Policy

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Welcome! Your privacy is very important to me. Here is how I keep your information safe and private.  

 

You can be confident that any personal information shared with me through this website will be kept safe and secure and will only be used for the purpose it was given to me. I adhere to current data protection legislation, including the General Data Protection Regulation (EU/2016/679) (the GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

 

I am registered with the Information Commissioner’s Office, registration number: ZB024707.  

 

‘Data controller’ is the term used to describe the person/organisation that collects and stores and has responsibility for people’s personal data. In this instance, the data controller is me.

I use legitimate interests as my lawful basis for holding and using your personal information in this way when you visit my website.

 

Contact Details

 

Name: Natalie Asamoah-Ryan

My email address is: contact@natalietherapyspace.uk

My phone number is: 07443318117.

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Your information

 

When you visit my website, I may collect some information about you. This can include your name, email address, telephone number and any other details you choose to share through this site regarding the service provided. I use this information to provide you with the best care and support.

 

How We Use Your Information –  

 

~ Contacting You: I use your contact information and other details you share, such as why you are seeking counselling via the website form, email or phone to attend to your enquiry appropriately.  

 

~ Improving Our Services: I may look at how you use our website to help me make it better and improve my overall service to you.

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~ When required to comply with legal obligations and professional standards.

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Wix and your data 

 

My website is hosted by Wix, a company that helps us run our site smoothly and safely. Wix collect standard internet log information and details of visitor behaviour patterns to help us improve my services. Wix keeps your information private, processes it in a way that does not identify anyone. This to find out things such as the number of visitors to the various parts of the site and uses it only to support my website.

To find out more about Wix’s privacy policy information regarding yourself as a visitor of this website (user of user) please click here:

www.wix.com/about/privacy - Please go to 6. Users-of-users’ ‘Personal Information’

 

Cookies  

 

Our website may use cookies, which are small files that help us understand how you use our site and improve your experience. Thank you for trusting me with your information.  I am committed to keeping it safe and private.

 

Third Party Websites

 

This policy applies to information collected via this website alone. Please see the individual and relevant privacy policies for any third party websites that may be displayed on my website.  

 

Policy Changes

 

I reserve the right to update or change this policy at any time, any changes/updates will be found on this document.  It is your sole responsibility to check this website periodically regarding these changes. If you do not consent, please cease accessing this website.  

 

More information  

 

For more information regarding the privacy policy or if you would like to make a request to personal information shared via this website please contact directly by sending an email to contact@natalietherapyspace.uk

 

Complaints

 

If you have any complaint about how I handle your personal data, please do not hesitate to get in touch with me by emailing to the contact details given above.  

If you want to make a formal complaint about the way I have processed your personal information you can contact the ICO which is the statutory body that oversees data protection law in the UK. For more information go to https://ico.org.uk/make-a-complaint

 

Last updated 8th August 2024

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