Privacy Policy | Natalietherapyspace

Welcome! Your privacy is very important to me. Here is how I keep your information safe and private.

You can be confident that any personal information shared with me through this website will be kept safe and secure and will only be used for the purpose it was given to me. I adhere to current data protection legislation, including the General Data Protection Regulation (EU/2016/679) (the GDPR), the UK GDPR, the Data Protection Act 2018 and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

I am registered with the Information Commissioner’s Office, registration number: ZB024707.

‘Data controller’ is the term used to describe the person/organisation that collects and stores and has responsibility for people’s personal data. In this instance, the data controller is me, Natalie Asamoah-Ryan, also operating as Natalie Therapy Space.

I use legitimate interests as my lawful basis for holding and using your personal information in this way when you visit my website. In some circumstances, I may also rely on consent, contract, or legal obligation as lawful bases depending on the nature of the interaction.

Contact Details

Name: Natalie Asamoah-Ryan

My email address is: contact@natalietherapyspace.uk

My phone number is: 07443318117.

Your information

When you visit my website, I may collect some information about you. This can include your name, email address, telephone number and any other details you choose to share through this site regarding the service provided. I use this information to provide you with the best care and support.

How We Use Your Information –

~ Contacting You: I use your contact information and other details you share, such as why you are seeking counselling via the website form, email or phone to attend to your enquiry appropriately.

~ Improving Our Services: I may look at how you use our website to help me make it better and improve my overall service to you.

~ When required to comply with legal obligations and professional standards.

~ Where applicable, I may process special category (health-related) data on the basis that it is necessary for the provision of health care and/or with your explicit consent.

Wix and your data

My website is hosted by Wix, a company that helps us run our site smoothly and safely. Wix collect standard internet log information and details of visitor behaviour patterns to help us improve my services. Wix keeps your information private, processes it in a way that does not directly identify anyone. This to find out things such as the number of visitors to the various parts of the site and uses it only to support my website.

Some of this data may be processed outside of the UK. Where this occurs, appropriate safeguards are in place in line with UK data protection law.

To find out more about Wix’s privacy policy information regarding yourself as a visitor of this website (user of user) please click here:

www.wix.com/about/privacy - Please go to 6. Users-of-users’ ‘Personal Information’

Our website may use cookies, which are small files that help us understand how you use our site and improve your experience.

Cookies may collect information such as your IP address, browser type, and pages visited. Where required, you will be asked to consent to the use of non-essential cookies. You can also adjust your browser settings to refuse cookies if you prefer.

Thank you for trusting me with your information. I am committed to keeping it safe and private.

Third Party Websites

This policy applies to information collected via this website alone. Please see the individual and relevant privacy policies for any third party websites that may be displayed on my website.

In some cases, I may share your data with trusted third parties where necessary to provide services (for example, website hosting, email services, or payment providers). These third parties are required to keep your information secure and only use it for specified purposes.

Your Rights

Under UK data protection law, you have the right to:

~ Access the personal data I hold about you

~ Request correction of inaccurate data

~ Request erasure of your data

~ Restrict or object to processing of your personal data

~ Request transfer of your data (data portability, where applicable)

~ Withdraw consent at any time (where applicable)

To exercise any of these rights, please email me using the details above.

Data Security and Breaches

I take appropriate steps to protect your personal data from loss, misuse or unauthorised access. In the unlikely event of a data breach that affects your personal data, I will take appropriate steps in line with data protection law, which may include notifying you and the relevant authorities (Information Commissioner's Office) when required.

Policy Changes

I reserve the right to update or change this policy at any time, any changes/updates will be found on this document. It is your sole responsibility to check this website periodically regarding these changes. If you do not consent, please cease accessing this website.

More information

For more information regarding the privacy policy or if you would like to make a request to personal information shared via this website please contact directly by sending an email to contact@natalietherapyspace.uk

Complaints

If you have any complaint about how I handle your personal data, please do not hesitate to get in touch with me by emailing to the contact details given above.

If you want to make a formal complaint about the way I have processed your personal information you also have the right to contact the ICO, which is the statutory body that oversees data protection law in the UK. For more information go to https://ico.org.uk/make-a-complaint

Last updated 16th April 2026